FKACO will replace any defective, misprinted or damaged in-shipping item. We offer title replacement or refunds for these request only. Please contact us within 24 hours of receiving your order.
Please provide your order number, photos, and any other relevant information. We will respond to all requests promptly. Login to the customer portal or send us a ticket. If found defective, you will not need to return the item, but may be responsible for shipping costs. Depending on your location and courier.
We cannot exchange, credit or issue cash refunds. You can only replace the item. If you purchased a one-of-a-kind pressing, we'll credit your account for another item. We will also discuss with the supplier a suitable replacement option for unique merch. Due to our industry, swaps or non-damaged returns are not accepted.